User Experience
User Interface
Digital Transformation
Products
Mobile Applications
Web Applications
Mindmaps
Sitemaps
Blockframes
Wireframes
User Experiences
User Interfaces
Prototypes
Design Stystems
Digital Libraries
Design Processes
Skill-/Process Setups
Mobile application for booking and administration of rental cars.
#Research #Concept #Wireframes #UX #UI #Prototype
Responsive web application for target-oriented planning of the large number of freelancers.
#Research #Concept #Wireframes #UX #UI #Prototype
Bonus program, which rewards customers live by visiting the store.
#Concept #Wireframes #UX #UI #Prototype
Embeddable responsive media player with integrated one-pager web application.
#Concept #Wireframes #UX #UI #Prototype #Product
Responsive tool to manage disclosure forms and signatures
#Research #Concept #UX #Wireframes #UI #Prototype
RSS feed newsreader as smart TV application with read aloud function.
#Concept #UX #Wireframes #UI #Prototype
A chatbot application that can seamlessly replace customer care in their absence
A tool for the comprehensive calculation of financial means after working life
A newsreader mobile app for customers in the banking and financial sector
A dashboard for the self-guided and guided support of a service provider
Errors cost
Correcting a UX error after development costs up to 100x more than detecting and directly correcting it with previous, integrated UX design.
Pay 2.–, save 100.–
Invested CHF 2.– in UX, bring a profit/savings of CHF 100.–
90% less support
With a positive, good user experience, support costs are reduced by 90%
Less time
50% of the expensive developer time, which is used to do work again, due to missing UX
Avoid switching
The good (user) experience counts, because 40% of customers switch to the competitors after a bad experience.
Brand loyality
A good user and customer experience, increases brand loyalty and makes customers change brands less – approx. 16% less
Invest in UX, instead in ads
UX makes the difference: Amazon.com invests 100:0 in user experience instead of advertising
Conversion focus
Increase sales due better conversion
Be a step ahead
Find errors in the information architecture early enough to prevent them in time
Set expectations right
You understand faster and easier what you can expect (functions, implementation, etc.)
Reduce headache
It is not only cost-efficient in development and application, but also reduces headaches later on
No time to waste
Less support and training is necessary
Shorten process
90% of users/customers no longer use an offer if the performance is incorrect or the process is too cumbersome.
Design & functionality matters
86% delete or uninstall an app due to poor functionality or design
Give it for free
86% of users would even pay extra for exceptional user guidance – don’t let them want, just deliver it
Word of mouth
Happy users are loyal customers – receive good ratings and feedback (positive word of mouth)